AGENCY BRANDED MOBILE APP + ONLINE SERVICE PLATFORM

Client Self Service =

Client Self-Service Platform Built for Independent Insurance Agencies

Insurance Agent App helps independent insurance agencies automate service, reduce CSR workload, and scale operations without adding staff. Give clients instant access to policy documents, ID cards, COIs, and service requests — anytime, anywhere, from any device.

Schedule A Demo
See how self-service scales your agency →
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WHAT YOUR AGENCY GETS BACK
When Clients Self-Service

Less interruptions. More control. Real scale.

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Time

Hours back every week. Fewer calls. Fewer texts. Fewer emails. Fewer interruptions.

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Retention

Clients feel supported without waiting. Access builds confidence and stronger conversations.

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Scalability

Growth without hiring ahead of revenue. Service that scales with systems— not headcount.

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Consistency

Request come in structured and complete. No chasing information. No back-and-forth or rework.

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Focus

CSRs focus on real service— not repetitive tasks. Producers sell. Team stays sharp and proactive.

Learn How Self-Service Can

10X Your Quotes

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AGENCY SUCCESS STORY
“IA App, and the support that came with it, gave us the leverage we needed to scale without burning out our team. It changed everything.”
– Chris LaBarge, Agency Owner
Read the full story →

WHAT CLIENTS CAN DO
Without Calling, Texting, Emailing & Waiting

Low-value service handled instantly — without interrupting your team.

Documents behind shield icons representing home, payday loan, and car protection.
VIEW
Policy Details & ID Cards

Policy details, ID cards, and forms — available instantly.

REQUEST
‍Quotes

Start a quote requestand provide needed information using existing workflows.

INSTANT
‍COI’s

Certificates generated
on demand. Clients get what they need, when they need it.

ACCESS
‍Secure Documents

Availible 24/7 for Audits, Closings, EOIs, Complex
COIs, Client Documentation.

CHANGE
Requests

Structured requests submitted correctly the
first time.

REFERRALS
Made easy

Share and manage referrals seamlessly within existing workflows.

CLAIMS
Document & Report

Claims started immediately, from any device. Faster action. Clear next steps.

Learn about our features, such as Policy Detail & ID Card
VIEW
Policy Details & ID Cards

Policy details, ID cards, and forms — available instantly.

Learn about our features, such as Quote Requests
REQUEST
‍Quotes

Start a quote requestand provide neededinformation usingexisting workflows.

Clipboard with a checklist and a shield with a checkmark symbolizing verified or secure tasks.
INSTANT
‍COI’s

Certificates generated
on demand. Clients get what they need, when they need it.

Laptop showing document with profile, checklist, shield, and padlock symbolizing data security.
ACCESS
‍Secure Documents

Availible 24/7 for Audits, Closings, EOIs, Complex
COIs, Client Documentation.

Icon of a document with text lines, a pencil, and a checkmark indicating approval or completion.
CHANGE
Requests

Structured requests submitted correctly the
first time.

Two outlined figures with arrows showing referral and a star symbol on the second figure.
Referrals

Share and manage referrals seamlessly within existing workflows.

Clipboard with an exclamation mark warning and a pencil icon, symbolizing a warning or note update.
CLAIMS
Document & Report

Claims started immediately, from any device. Faster action. Clear next steps.

Clipboard with a checklist and a shield with a checkmark symbolizing verified or secure tasks.
View Policy
Details Instantly

Policy details, ID cards, and forms — available instantly.Quick, easy bill pay, and payment reminders.

Clipboard with an exclamation mark warning and a pencil icon, symbolizing a warning or note update.
Request
Quotes

Start a quote requestand provide neededinformation usingexisting workflows.

Blue circular arrow icon surrounding three sparkle stars, symbolizing refresh or clean.
Generate
COI’s

Certificates generated
on demand. Clients get what they need, whenthey need it.

Laptop showing document with profile, checklist, shield, and padlock symbolizing data security.
Access
Secure Documents

Availible 24/7 for Audits, Closings, EOIs, Complex
COIs, Client Documentation. Secure records.

Clipboard icon with lines and a checkmark in the bottom right corner.
Request
Changes

Structured requests submitted correctly the
first time. No vague emails. No missing information.

Blue dollar sign inside a circular arrow with an upward orange arrow segment.
Document
Claims

Claims started immediately, from any device. Faster action. Clear next steps.

Clipboard with a checklist and a shield with a checkmark symbolizing verified or secure tasks.
View Policy
Details Instantly

Policy details, ID cards, and forms — available instantly.Quick, easy bill pay, and payment reminders.

Clipboard with an exclamation mark warning and a pencil icon, symbolizing a warning or note update.
Request Quotes

Start a quote requestand provide neededinformation usingexisting workflows.

Blue circular arrow icon surrounding three sparkle stars, symbolizing refresh or clean.
Generate COI’s

Certificates generated
on demand. Clients get what they need, whenthey need it.

Laptop showing document with profile, checklist, shield, and padlock symbolizing data security.
Access Secure Documents

Availible 24/7 for Audits,Closings, EOIs, Complex
COIs, Client Documentation. Secure records.

Clipboard icon with lines and a checkmark in the bottom right corner.
Request Changes

Structured requests submitted correctly the
first time. No vague emails. No missing information.

Blue dollar sign inside a circular arrow with an upward orange arrow segment.
Document
Claims

Claims started immediately, from any device. Faster action. Clear next steps.

Blue icon of a user profile page with a padlock and checkmark symbolizing secure access.
View Policy
Details Instantly

Policy details, ID cards,
and forms — available
instantly.Quick, easy bill pay,
and payment
reminders.

Blue icon of a document with lines, a pencil, and a checkmark in a circle.
Request
Quotes

Start a quote requestand provide neededinformation usingexisting workflows.

Blue circular arrow surrounding three shining stars on a black background.
Generate COI’s

Certificates generated
on demand. Clients get what they need, whenthey need it.

Blue folder icon with a downward arrow indicating download or file save action.
Access Secure Documents

Availible 24/7 for Audits,
Closings, EOIs, Complex
COIs, Client
Documentation. Secure records.

Blue clipboard with paper and a checkmark in a box indicating completed task.
Request Changes

Structured requests
submitted correctly the
first time. No vague emails. No missing information.

Blue circular arrow pointing right, symbolizing forward or next action.
Document
Claims

Claims started
immediately, from any device. Faster action. Clear next steps.

Blue icon of a user profile page with a padlock and checkmark symbolizing secure access.
View Policy
Details
Bill Pay & Reminders
Certs
On Demand
Request
Quotes
Laptop displaying a document icon with a padlock symbolizing secure data or privacy.
Secure
Document Share
Claims
Reporting
Change
Requests
Referrals

SELF-SERVICE STARTS
With Unlocking Data You Already Have

Low-value service handled instantly — without interrupting your team.

Your AMS already contains everything your clients call to request
but when clients cannot ACCESS it themselves your team becomes the delivery system.

Laptop and phone screens showing Polar Agency insurance app interface with policy details and contact options.
Integration
IA App Hawksoft Integration

Pricing

You get incredible value for your money—more than any other customer service platform. These one-of-a-kind features? Yep, they’re ours, and you won’t find them anywhere else!

Agency Service Features
High-Value Push Notifications
Secure 2-Way Doc Sharing w/ Clients
Data Syncs 3-12x /Day
In-App/Online Quoting
Referrals Made Easy
Online & Mobile App Features
Preloaded Policy Data & ID Cards
Direct Bill Pay to Carriers
Agency Bill Pay to Processor
Vehicle / Property Claim Reports
Change / COI Requests
Asset Inventory App
Multi-Lingual
Agency Branded Marketing
Agency-Branded Email Invite Campaign
Agency-Branded App Icon
Custom Agency-Branded Video
12 Agency-Branded SM Assets
Content / Copy for SM Posts

Pricing

300 clients
💡 Drag the slider for speed, or type your exact number.
PLAN A 301–700 clients

Monthly

$ 50 / month
One-time setup fee: $449
No contract • Cancel anytime
Get Started →
SAVE $0

Annually

$ 510 / year 1
Pay upfront • Save 15% vs monthly • Non-refundable
Get Started →
Call for pricing: 980.288.7723
Monthly
Annually
Save 15%

The active client count in your AMS determines the pricing plan that is appropriate for your business.

Pay the set-up fee and 1st month now; monthly subscription continues 30-days from sign-up date. The monthly fee is a TOTAL fee, not a per seat or per person fee. NO Contracts

Pay set-up and all 12 monthly payments in advance to receive a 15% discount. 15% discount continues every year, when paid annually. It’s a GREAT Deal! Non-Refundable

Self-Service Beats Agency Responsiveness.
Every Time.

When clients can’t access their data themselves, your staff and workflows become the bottleneck.

VS

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Self-Service Access

Instant. Easy. Always available.
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Policy Details
Visible
Icon of clipboard with checklist and shield with checkmark on blue circle background.
COIs
Generated
White document and pencil icon with red checkmark in circle on blue background.
Changes
Submitted
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ID Cards
Downloaded

Instantly handled.
No human required.

Zero friction. Zero delay. Always on.
VS
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Traditional Service

Manual. Slow. Disruptive.
Request submitted
An inbound request
|
|
Routed to staff
Staff involvement
|
|
Manual processing
Manual action
|
|
Delayed response
Response (call, email, text)
Takes hours. Requires effort. Costs money.
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Self-Service Access

Blue checkmark symbol representing approval or completion.
ID cards — downloaded
Blue checkmark symbol representing approval or completion.
COIs — generated
Blue checkmark symbol representing approval or completion.
Policy details — visible
Blue checkmark symbol representing approval or completion.
Changes — submitted
No inbound request
No staff member involved
No interruption
No response required

Access Wins. Every Time.

VS
White thumbs down icon inside an orange circular button with glowing edges.

Agency Responsiveness

Bright orange circular ring centered on a white background.
An inbound request
Bright orange circular ring centered on a white background.
Staff involvement
Bright orange circular ring centered on a white background.
Manual action
Bright orange circular ring centered on a white background.
A response (call, email, text)
That's not efficiency.
That's wasted time and money.

Responsiveness is measured in hours.
Access is measured
in seconds.

Self-Service Eliminates Low-Value Tasks.

Insurance Agent App Google Reviews!

Self Service is the Strategy
Not more staff. Not more AI layers.
Not more triage.

Lean more about how and why.

How do I sign-up to deploy Insurance Agent App for my agency?

Sign-up starts by clicking the “Get Started Now” button on the Plan that is appropriate for your agency in Pricing (hyperlink).  From there the sign-up process takes 5 minutes. It’s easy.

The person who signs-up will be designated an “Administrator”; other team members can be added after sign-up.

After sign-up the Insurance Agent App team will immediately be in touch to schedule an on-boarding session to get you up and running.

PLEASE NOTE: The sooner you schedule your on-boarding the sooner we can create all of your agency’s branded marketing assets.

If you’re not sure which Plan fits please Contact Us.

Is there a contract/commitment?

Month-to-Month subscriptions are pay-as-you-go with no contract.
Annual subscriptions paid in advance to receive the 15% discount are non-refundable.

What if our customer count changes and we need to update our Plan?

If your agency needs to change Plans within the first 90-days of sign-up, IA App will charge the difference between the set-up fee(s), and move your agency onto the corresponding Monthly Plan.

If you signed-up on an Annual Plan, we’ll do some math so that everything is correct!

If your Active Clients count increases your subscription will move to the appropriate monthly fee.

What happens after my agency signs-up?

After sign-up the Insurance Agent App team will immediately be in touch to schedule an on-boarding session to get you up and running.

PLEASE NOTE:
The sooner you schedule your on-boarding the sooner we can create all of your agency’s branded marketing assets.

Light blue gradient card with soft glowing sparkles in top left and bottom right corners.Light blue gradient card with soft glowing sparkles in top left and bottom right corners.Light blue gradient card with soft glowing sparkles in top left and bottom right corners.